Frequently Asked Questions
What Shipping Methods Are Available?
Shipping Methods
Peppies Pet World offers a variety of shipping methods, including:
Standard Shipping: This is the most affordable shipping method, but it can take longer for your order to arrive.
Expedited Shipping: This shipping method is faster than standard shipping, but it is more expensive.
Priority Shipping: This is the fastest shipping method, but it is also the most expensive.
Shipping Costs
The shipping costs for your order will vary depending on the shipping method you choose and the weight and size of your order. You can calculate the shipping costs for your order before you checkout by entering your shipping information into the shipping calculator on our website.
Shipping Time
The shipping time for your order will vary depending on the shipping method you choose and the destination of your order. Standard shipping typically takes 10-20 business days, expedited shipping typically takes 5-7 business days, and priority shipping typically takes 2-3 business days.
Shipping Restrictions
There are a few shipping restrictions that you should be aware of:
We do not ship to P.O. Boxes.
We do not ship to countries that are subject to embargoes or sanctions.
We may not ship to certain countries or regions due to logistical restrictions.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your order on the shipping carrier’s website.
Refunds and Returns
If you are not satisfied with your order, you may return it for a refund or exchange. Please see our Returns and Refunds Policy for more information.